Dynamic Campaign Parameter Setting | |
Multi Campaign User Interface |
Module | ARIA Dialer |
INITIAL SETUP | |
SIP Gateway Server License (SIP Gateway) | |
COLLABORATION | |
Voice Logger | |
Voice Logger User License | |
Coaching | |
Spying | |
Conferencing | |
PRODUCTIVITY | |
Call Control and Bridging Module | |
Web-Based System Administration UI | |
Web-Based Agent UI | |
Campaign Manager Module | |
Agent Management | |
User Management | |
Disposition Reason | |
Contact Processing Distribution and Assignment Module | |
ANALYTICS | |
Outbound Contact Center Reporting | |
System Network Monitoring | |
Wallboard UI | |
CUSTOMER SUPPORT | |
Email Support | |
Phone Support | |
One-to-One Onboarding Sessions | |
Service-Level agreement (SLA) |